Routario Subprocessor List
Effective date: 11 August 2026
This list identifies subprocessors that may process Customer Data on behalf of Routario s.r.o. when providing Routario.
The final list must be updated before production launch based on the actual stack.
Current Provider
Provider: Routario s.r.o.
Company ID: 29882648
Registered office: Pod Havránkou 656/10a, Troja, 171 00 Prague 7, Czech Republic
Subprocessor Change Process
The Provider may update this list when adding, replacing, or removing subprocessors. Customers will be notified of material changes through the website, email, product notice, or another reasonable channel.
If a Customer has a reasonable data protection objection to a new subprocessor, the Customer should notify the Provider within 30 days of the notice. The parties will work in good faith to resolve the objection.
Subprocessors
| Subprocessor | Purpose | Location / region | Personal data processed | Transfer mechanism | Status |
|---|---|---|---|---|---|
| Microsoft Azure | Hosting, compute, storage, networking, secret management, backup mirror | Sweden Central (EU) | Customer Data, logs, metadata | EEA — Microsoft Data Protection Addendum | Active |
| Microsoft Azure | Database storage — a separate encrypted database per customer workspace, on Azure managed disks | Sweden Central (EU) | Customer Data | EEA — Microsoft Data Protection Addendum | Active |
| Backblaze (B2 Cloud Storage) | Off-site backups, encrypted before they leave the platform | EU (Netherlands) | Customer Data (encrypted) | EEA | Active |
| Microsoft Azure AI Foundry (primary); OpenRouter (fallback routing). Offline mode uses no external AI. | AI-assisted processing, extraction, summarization, drafting | Azure: resource in Sweden Central (EU); models deployed as Global may process a request in other Azure regions. OpenRouter: USA | prompts, selected content, outputs, metadata | Microsoft Data Protection Addendum incl. Standard Contractual Clauses; SCCs for OpenRouter | Active |
| Resend | Transactional email and notifications | EU / USA | user emails, message metadata | SCCs where outside EEA | Active |
| Better Stack | Uptime, incident monitoring, error logging | EU / USA | logs, technical metadata | SCCs where outside EEA | Active |
| Email-based support | Customer support and ticketing | EU / USA | contact details, support content | SCCs where outside EEA | Active |
| Not currently used | Product and website analytics | EU / USA | usage events, identifiers | SCCs where outside EEA | Optional |