Routario Subprocessor List
Effective date: 8 June 2026
This list identifies subprocessors that may process Customer Data on behalf of JM Ventures s.r.o. when providing Routario.
The final list must be updated before production launch based on the actual stack.
Current Provider
Provider: JM Ventures s.r.o.
Company ID: 07458240
Registered office: Pod Havránkou 656/10a, Troja, 171 00 Prague 7, Czech Republic
Subprocessor Change Process
The Provider may update this list when adding, replacing, or removing subprocessors. Customers will be notified of material changes through the website, email, product notice, or another reasonable channel.
If a Customer has a reasonable data protection objection to a new subprocessor, the Customer should notify the Provider within 30 days of the notice. The parties will work in good faith to resolve the objection.
Subprocessors
| Subprocessor | Purpose | Location / region | Personal data processed | Transfer mechanism | Status |
|---|---|---|---|---|---|
| Hetzner Online GmbH | Hosting, compute, storage, networking | Germany (EU) | Customer Data, logs, metadata | EEA (Germany) | Active |
| Self-hosted on Hetzner (encrypted) | Database hosting / storage | EU / USA | Customer Data | SCCs where outside EEA | Active |
| OpenRouter (LLM routing; offline mode uses no external AI) | AI-assisted processing, extraction, summarization, drafting | EU / USA | prompts, selected content, outputs, metadata | SCCs where outside EEA | Active |
| Resend | Transactional email and notifications | EU / USA | user emails, message metadata | SCCs where outside EEA | Active |
| Better Stack | Uptime, incident monitoring, error logging | EU / USA | logs, technical metadata | SCCs where outside EEA | Active |
| Email-based support | Customer support and ticketing | EU / USA | contact details, support content | SCCs where outside EEA | Active |
| Not currently used | Product and website analytics | EU / USA | usage events, identifiers | SCCs where outside EEA | Optional |