For people who improve companies
Routario brings Flows, Agents, Scouts, Memory, Dispatch and Harness together so recurring Jobs can run across people, systems, AI, and physical-world signals.
How Routario works
Routario is not a chatbot, a dashboard or a pile of scripts. It is a platform for improving recurring company work — helping teams understand, monitor, improve and run the Jobs that keep the business moving.
The steps of a Job: what should happen, in what order, and under which rules.
Flows are for work you can define. They connect triggers, rules, steps, human decisions, agents, scouts and system actions into repeatable Jobs.
Digital workers that read, prepare, compare and act across systems.
Agents handle digital work that needs understanding: reading emails, comparing documents, preparing replies, checking websites, extracting data, or deciding what to do next within defined boundaries.
Eyes and hands in the physical world: phones, cameras, sensors, machines and robots.
Scouts connect Routario to real-world signals and actions. A Scout can watch, report, capture images, check conditions, or trigger a physical-world workflow. Physical AI integration — beyond phones and cameras — is a direction we are actively building toward.
Shared company context: people, places, documents, relationships, events and decisions.
Memory helps Routario understand what happened before, what belongs together, and what context matters for the next action.
The steering wheel.
Dispatch is where people see what needs them, approve exceptions, nudge the system and send work back into motion. It keeps familiar software surfaces but changes their role: people no longer toil there all day; they supervise the small percentage of work that still needs judgment. Dispatch is where the few things that still need human judgment land — and get sent back into motion.
The governance layer that makes Routario safe for enterprise operations.
Harness controls who and what can access data, systems, agents, scouts and actions. It makes Routario auditable, governable and safe enough for real company work.
Flows — every step, rule and approval in one place.
Agents — they read, sort, compare and prepare the next step.
Memory — documents, contacts, decisions and relationships in one place.
Knowledge — company context and data sources available to every Job.
Two control modes
Flows run a process you author step by step. Agents act more like digital workers: you give them a task and boundaries, and they decide how to move forward. Both can use the same capabilities — the difference is the control mode.
The board
The Dispatch board shows what is happening now and what needs a person. It is not a wall of vanity metrics. Each tile is a window into how your Jobs are running: Flows, Agents, Scouts, Memory, Dispatch and Harness.
Running or stuck
Working or waiting
Online and reporting
Learning or asking for a correction
Decisions pending for you
Logging and enforcing boundaries
Models & deployment
Routario treats AI models like a managed integration layer. Use Routario-managed models, bring your own keys, or connect local models when security or deployment requirements call for it. Choose primary and backup models. Route different work to different models. Adapt as the AI landscape changes.
Run on Routario-managed models, connect your own provider keys, or keep models fully local when the deployment calls for it.
Set a primary model with fallbacks, and route different kinds of work to the model that fits them best.
Routario is designed to support cloud, EU hosting, private deployment, hybrid architectures and local models — depending on your deployment requirements.
An isolated container in a shared EU environment. The fastest way to get live. Routario can support cloud and EU-hosted deployments depending on your requirements.
Your own machine, with separation at the infrastructure level. Designed to support dedicated and private deployment options.
In your own server room. Full control, full data residency. Routario is designed to support on-prem deployment where required.
Integrations
Routario connects through APIs, webhooks, files, email, databases, and custom integrations. It can read from one system, check against another, ask a person in Dispatch, and write the result back where it belongs.
Routario does not replace your systems of record. Keep your ERP, MES, CRM, email, spreadsheets and existing tools — Routario helps the Job run across them.
